I’m having problems with Quickbooks Workforce. I’ve invited two different employees using the same email address. When they log into Workforce, they can see the info for themselves. However, the other employee is now stuck such that they cannot log in nor see any of their info. I tried to remove both employees from Workforce to no avail. How do I fix this issue?
I am unable to login to Workforce from QuickBooks Desktop. When I bring up the “Manage Payroll Cloud Services” interface, type in my user and password, and click the “sign-in” button, the button depresses, but nothing ever happens. Attempting one of the workarounds from the links on the main window (reset password, etc.) also goes nowhere. I know the web service for Workforce that connects QB Desktop to the cloud is making a connection, but it appears the authentication is failing.
I have had this problem for over a year. I run a payroll service and have well over a hundred QB company files, a good portion with Workforce enabled. NONE OF THEM WORK AND ALL HAVE THE SAME ISSUE. This is also true across multiple pc’s and admin logins on the various companies. I have called and worked with support numerous times and never have they previously heard of this issue.
Anyone else having this issue, or, even better, have a solution?
What is Quickbooks? –
Quickbooks Online Login – QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions that accept business payments, manage and pay bills, and payroll functions. You can sign in to Quickbooks account at Quickbooks Online Login page.
Steps for QuickBooks Online Login?
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- Open your web browser and visit the official Quickbooks Online Login website
- Go to ‘Sign-In Button’
- Enter User id and Password
- Confirm details using a one-time confirmation code.
Sign in to QuickBooks Online account
earn how to sign in to QuickBooks Online or QuickBooks Online Accountant using Identity First (IDF).
Designed to make it easier for you to access your QuickBooks account, IDF combines the sign in and account recovery process. Let’s say you’re using a new device to sign in, like a new laptop or even a different browser, and you can’t remember your user ID and password. As long as you have your email address or phone number you can use IDF to gain access to your account.
If you’re signing in for the first time or on a new device

- Sign in to QuickBooks Online.
- Enter your email address, user ID and password or phone number.
- Optional: if you’d like to save your sign in details, select Remember me.
- Select Sign in.
- You’ll receive an email or text message from us containing a 6-digit verification code. Enter the code and select Sign in.
Note: We’ll remember the most recent user ID and password used, so you don’t need to manually enter them every time you sign in.
If you’re signing in using a different user ID

- Sign in to QuickBooks Online.
- Select Use a different user ID. If you’ve recently used other Intuit accounts to sign in, they’ll be listed here.
- Enter your email address, user ID and password or phone number.
- Optional: if you’d like to save your sign in details, select Remember me.
- Select Sign in.
- You’ll receive an email or text message from us containing a 6-digit verification code. Enter the code and select Continue to sign in.
If your phone number isn’t up to date

Once you’re logged in to QuickBooks Online, you can update your phone number, to do so select the blue circle in the top right corner and then Manage your Intuit Account.
If you’re unable to recover your account with the options available, please message us for support.
What is the difference between QuickBooks Online and QuickBooks Desktop?
QuickBooks Online and QuickBooks Desktop have very different pricing structures, with QuickBooks Online available by a monthly subscription, while QuickBooks Desktop has an annual cost. What QuickBooks Online offers QuickBooks Online offers a variety of pricing plans, which range from $12 to $75 for the first three months.
How to Change Account In Quickbooks Online login?
To coordinate exchanges in Magento 2, shippers can roll out legitimate improvements to Quickbooks accounts effortlessly:
- Empower or cripple matching up for items, clients, requests, solicitations, and credit reminders
- Pick programmed synchronizing for constant moving information between two stages
- Sync between stretches (cronjob) to lessen remaining burden for your worker while still keep up refreshed information
- Sync singular modules to keep control of your information
- Set up QuickBooks Online connector in three simple advances: join a QuickBooks Online record, get the API keys and placed it in your Magento 2 store
- Planning information between two stages without knowing any code
Login to my Quickbooks Account (Official Website)
Here is a step-by-step guide on how to log in to QuickBooks online with the help of customer support:
1. Go to the QuickBooks login page at https://qbo.intuit.com/.
2. Enter your user ID and password in the fields provided.
3. If you are unable to login, you can click on the “Need help signing in?” link located below the Sign In button.
4. You will be taken to a new page where you will be prompted to select the issue you are experiencing. Select the option that best matches your situation. For example, if you forgot your user ID or password, select that option.
5. Follow the prompts to verify your identity. This may include entering your email address or phone number associated with your account, as well as answering security questions.
6. Once you have verified your identity, you will be prompted to create a new password or retrieve your user ID.
7. If you are still unable to login, you can contact QuickBooks customer support for additional assistance. You can do this by clicking on the “Contact Us” button located at the bottom of the page.
8. Select the option to chat with a representative or schedule a call-back. You can also call customer support directly at 1-888-766-7956 .
9. When contacting customer support, make sure to have your account information ready, such as your user ID and any error messages you may have received. This will help the representative assist you more quickly and efficiently.
10. When contacting customer service, make sure to have your account information ready, such as your user ID and any error messages you may have received. This will help the representative assist you more quickly and efficiently.
Recover your Intuit Account if you can’t sign in
Learn what to do if you can’t sign in to your Intuit Account.
If you’re having trouble signing in to your Intuit Account, we’re here to help you get in. We’ll show you how to sign in if you lost or forgot your user ID or password, or recover your account if you can’t get a verification code. Read further to learn other sign-in tips and troubleshooting.
Learn about:
- I forgot my user ID or password
- I lost access to my phone or email address
- I didn’t get a text, email, or phone call with my verification code
- My verification code isn’t working
- I reset my password and now I can’t sign in
I forgot my user ID or password
If you forgot your user ID or password, but still have access to your phone or email on file, you can still access your account. This is the fastest way to access your account if you lost or forgot your credentials.
- Go to our sign-in help page.
- Enter the phone number, email address, or user ID for your account.
- If you enter a phone number or email address, we’ll send you a text or email with a verification code. If you enter a user ID, choose which method you prefer.
- Enter the verification code we sent, or follow the instructions in the message. We may ask you for a little more info to make sure it’s really you.
- When prompted, reset your password. Or, you can select Skip.
Once you’re back in your account, you can change the email address, phone number, password, or go right to your product. If you haven’t already, we recommend adding a phone number to your account so you can receive verification codes from us for future sign-in attempts.
I lost access to my phone or email address
Note: For help with your Lacerte, ProConnect Tax, or ProSeries password, contact customer service for your tax product.
If you lost or forgot your user ID and password, and no longer have access to your phone or email on file, use the account recovery form in this section. We’ll process your request within one business day. Our business hours are M-F, 8 AM to 5 PM PT.
For your security, only you can make changes to your Intuit Account. Our support team doesn’t have access to update or modify your account information.
- Take a high-quality photo or scan of your driver’s license, state ID, passport, or notarized document.
- Fill out the form below with your info, and upload your ID or document.
- Within one business day, look for an email from no_response@intuit.com with the next steps. If we approve your request, you’ll receive a link to reset your password.
I didn’t get a text, email, or phone call with my verification code
It can take a couple of minutes for your code to arrive. Here are a few things you can do:
- Check your junk mail or spam folder to see if the email went there.
- Check all email addresses you might’ve used to sign up for your account.
- Unblock or add Do_not_reply@intuit.com as an approved sender in your email app.
- You can get a new code sent to you by selecting the I didn’t get a text, I didn’t get an email, or I didn’t get a phone call link on the product sign-in page.
- If you lost your phone, check your text messages online at your cell carrier’s website.
- You may have accidentally blocked the phone number we sent a text message from. Make sure to allow or unblock our numbers 88811 and 97962 on your iOS or Android device.
My verification code isn’t working
If you entered the exact code that was sent to you and it didn’t work, it’s most likely because you’ve generated multiple codes and aren’t using the most recent one.
Try these tips to verify your account:
- If your code doesn’t work, request another code by selecting I didn’t get an email or I didn’t get a text message.
- Delete any previous codes we sent you to make sure you use the most recent code.
- Keep the window with the code entry form open. Closing the window invalidates your code, meaning you’ll need to start over from the sign-in page to generate a new code.
- Check your email in a new tab or window, so you can keep the verification code page open at the same time.
I reset my password and now I can’t sign in
If you’re signing in using a web browser, clear your cache and cookies to get rid of any pre-filled passwords. Also, clear any password managers or system settings with any stored passwords for the site. Make sure to close and reopen your browser before you sign back in to your account. If you’re using the app on your phone, close and reopen the app.
I don’t have a login
- From the sign-in page, select Create an account.
- Select an appropriate plan and follow the next steps.
- Enter your email address, mobile number, or other fields as prompted.
- Create a password, then select One more step.
- Follow the steps to complete billing and payments to get started.