Email

How to Fix Comcast Email Not Working

After the Xfinity Connect application was retired in 2021, Comcast emails can now be accessed from the Xfinity web portal. Users can easily access Comcast emails by logging into the Xfinity portal. However, many users have complained that often they come across Comcast email is not working issues. This is a common error and can occur for various reasons, such as a bad internet connection or server outage. In this guide, we will discuss the reasons for this Comcast email not working in Outlook error and also discuss methods to figure out how to fix Comcast email not working issue. Therefore, if you are wondering why is my Comcast email not working, keep reading this guide to know all the possible reasons and solutions for the same. How to Fix Comcast Email Not Working There can be various reasons for this issue; some of the more common methods are mentioned here. In this guide, we will discuss methods to figure out how to fix Comcast email not working issue.   Method 1: Troubleshoot Internet Issues A bad internet connection is one of the most common reasons why Comcast email may not be working on your device. When you have an unstable internet connection, you may not be able to send and receive emails on time. As a result, if you notice Comcast email is not working issue on your device, you should investigate the internet problems. You can check out the How to Troubleshoot Network Connectivity Problems on Windows 10 guide to find ways to fix the internet issues on your computer. If you are having connection issues, you can check out the Slow Internet Connection? 10 Ways to Speed up your Internet! guide to find ways to boost your network connection. If this does not help and you still don’t know why is my Comcast email not working, try the next method. Method 2: Wait for Xfinity Server Uptime Generally, most of the Xfinity server issues are caused by an outage with Xfinity and Comcast email services. An outage is a common phenomenon with various apps and causes great inconvenience to users. When an outage occurs, there aren’t many options in your hands to fix Comcast email not working in Outlook issue, and you will only have to wait until it is fixed by Xfinity. However, you can keep an eye out for the live status of the server with the help of various server status-tracking websites, such as DownDetector. Method 3: Modify Comcast Email Settings If you are using improper Comcast email settings, it can cause various issues with the platform and cause you to miss various emails. You can try to change the Comcast settings to figure out how to fix Comcast email not working. Option I: Modify General Settings When trying to fix Comcast email is not working issue caused by wrong settings, you should first check the general Comcast settings and check for the following points. Option II: Change IMAP Settings When you are sure that all the general settings are correct, it is time to check the more advanced settings. You can try to change the IMAP settings to fix Comcast email not working in Outlook issue. 1. Add the Incoming Mail Server Name as imap.comcast.net. 2. Enter the Port Number as 993 with SSL ON. 3. Enter the Port Number as 143 with SSL ON if needed. Option III: Change POP3 Settings Next, you can try to change the POP3 settings to fix the Comcast email issues. 1. Add the Incoming Mail Server Name as mail.comcast.net. 2. Now add Incoming Mail Server Port Number as 995, POP3 with SSL ON.  Option IV: Change SMTP Settings Finally, you should check and modify the SMTP settings on your device to fix Comcast email is not working issue. 1. Add the Outgoing Mail Service Name as smtp.comcast.net. 2. Add the Port Number as 587 (SMTP). 3. And, enter the Port Number as 465 (SMTP) only if needed. Note: you will require an Xfinity username and password for the authentication. Method 4: Modify Outlook Account Settings If the issue occurs with the Outlook application on your device, you can check the settings in the Outlook app for Comcast email. 1. Open Outlook on your computer and navigate to the File menu from the top-left side of the window. 2. Here, click on the Account Settings drop-down and select Account Settings…. 3. Select your Xfinity account, and then select Change…. 4. Now, in the new dialog box, locate and click More Settings…. 5. Here, navigate to the Advanced tab. 6. Here, enter the Incoming server (POP3) value as 993. 7. Now, enter the Outgoing server (SMTP) value as 587 or 465. 8. Now, locate the Use the following type of encrypted connection drop-down and select SSL/TLS. 9. Finally, click OK to save the changes. If this method does not help and you still don’t know why is my Comcast email not working, try the next method. Method 5: Clear Browser Data If you use Comcast with a browser, Comcast email not working in Outlook issue can be caused by various browser issues. If browser data is corrupt, such as the cache and cookies, you may run into various issues. Therefore, you can try to fix these issues by clearing unnecessary browser data on your device. You can check out the How to Clear Cache & Cookies in Google Chrome guide to clear all the data from Google Chrome and fix the issue with Comcast. Method 6: Disable Windows Firewall (Not Recommended) Windows Firewall is an important utility that helps your computer avoid various internet threats, such as malware and virus attacks. However, sometimes the Windows Firewall can also interfere with other internet services and block access. Therefore, you can try to fix this issue by temporarily disabling the Windows Firewall on your computer. You can check out the How to Disable Windows 10 Firewall guide to safely disable the Windows Firewall on your computer to figure out how to fix Comcast email not working issue. Also Read: How to Add Windows Firewall Rule Method 7: Disable Antivirus Program Temporarily (If Applicable) Similar to the previous method, if you are using third-party antivirus software on your computer to secure yourself from various online threats, it too can sometimes interfere with other online services and may block your access to various sites. Therefore, you should consider disabling

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